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V.I.P. U.A.E.

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Privacy Policy

How we collect, use, and protect information in our ticket scanning application.

Last updated: 10 February 2026

This Privacy Policy explains how we collect, use, and protect information when using our internal ticket scanning application ("Application"). This Application is designed exclusively for authorized event organizers and their staff to scan tickets at event venues and is part of our online event ticket selling platform.

1Scope of This Application

The Application is:

  • For internal and professional use only
  • Accessible only to authorized event organizers or staff
  • Used solely to scan and validate event tickets at event locations

The Application is not intended for public users or ticket buyers.

2Information We Collect

The Application collects limited data strictly necessary for ticket validation and event operations.

a. Ticket Information

When scanning a ticket, the Application may process:

  • Ticket ID / QR code
  • Event ID
  • Ticket status (valid, used, invalid)
  • Scan timestamp

b. Device & Usage Information

For security and operational purposes, we may collect:

  • Device identifier
  • Application version
  • Scan activity logs
  • Error or crash logs

c. Location Data

  • Location access may be used only to confirm scanning at the authorized event location
  • Location data is not tracked continuously
  • Location data is not used for marketing or profiling

3How We Use the Information

We use collected information solely to:

  • Validate tickets at event entry
  • Prevent duplicate or fraudulent ticket use
  • Maintain accurate attendance records
  • Troubleshoot technical or operational issues
  • Ensure platform security and compliance

We do not use this information for advertising, analytics unrelated to events, or resale.

4Data Sharing

We do not sell, rent, or trade any data collected by the Application.

Data may only be shared:

  • Internally within our event management platform
  • With the relevant event organizer for operational purposes
  • When required by law or legal authority

5Data Storage & Security

  • All data is stored on secure servers
  • Access is restricted to authorized personnel only
  • Industry-standard security measures are applied to protect against unauthorized access, alteration, or disclosure

6Data Retention

  • Ticket scan data is retained only as long as necessary for event operations, reporting, and legal compliance
  • Data may be anonymized or deleted after the event lifecycle ends

7Permissions Used by the Application

The Application may request access to:

Camera

Required to scan QR codes on tickets

Location

To verify event venue presence (if applicable)

Permissions are used only for their intended operational purpose.

8Children's Privacy

This Application is not intended for use by children and does not knowingly collect personal data from individuals under the age of 18.

9Third-Party Services

The Application may interact with internal APIs and secure backend services that are part of our event ticketing platform. No third-party advertising or tracking SDKs are used.

10Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Updated versions will be made available within the Application or platform.

11Contact Information

If you have questions regarding this Privacy Policy or data handling practices, please contact:

VIP UAE Support

📧 Support@vip-uae.com

🌐 vip-uae.com

App Store / Play Store Friendly

This privacy policy is designed to meet the requirements of major app stores and regulatory standards for internal business applications.